📖 Login Guide
How easy it is to sign in to Puck Luck
Puck LuckLogging in to is so easy you can access your account in just a few seconds — on the bus, walking down the street, anywhere. We offer three different login methods so you can always use whichever works best for you.
The first method is to log in with your mobile number and password Puck LuckLogging in to . Most Bangladeshi users prefer this method since the mobile number used during registration is easy to remember. Just enter your number and password, and you're in.
The second method lets you log in with your email address and password — ideal for users who switch between multiple devices or need to sign in from a shared or office computer.
The third method lets you log in using an OTP (One Time Password). It's the most convenient option if you've forgotten your password or just want a quicker way in. A 6-digit code is sent to your mobile number — enter it and you're straight into your account.
Login Troubleshooting
Sometimes users Puck LuckSome users run into common issues when trying to log in to . The most frequent one is a forgotten password — in that case, click "Forgot Password?" and request a reset link to your registered email or phone.
Your account may sometimes get locked, especially after several consecutive failed password attempts. In that case, wait 30 minutes or contact our live support.
If you're having trouble on mobile browser, visit our Mobile App Download the app for the fastest and most convenient login experience — biometric (fingerprint) login is supported too.
Security Tips: Always log in from your own device. Avoid logging in over public WiFi or from someone else's phone. Remember to log out after every session.
How to Keep Your Account Secure
Your Puck Luck A few simple steps can keep your account secure. First, use a strong password that includes uppercase letters, lowercase letters, numbers, and special characters. Second, enable two-factor authentication (2FA) from your settings.
Third, never share your password or OTP with anyone you don't know, no matter who they claim to be. Puck LuckNo -staff member will ever ask for your password. If you receive such a request, please report it to us immediately.
Check your account activity log regularly. If you notice anything unusual, change your password immediately and notify our support team.